After Hon supreme court judgement on the refund of credit shell amount, I communicated to goindigo for the refund. The credit shell shall be transferable. Here is the full case law, and here is a summary of the actual DGCA advise sent to the Court. The government also said that if the airlines are unable to make a full refund, the fliers will get a credit shell up to March 31 next year. In response the company informed that the credit shell amount can be utilized for journey, instead of refund. If the tickets are booked for international travel on a foreign carrier and the booking is ex-­India during the lockdown period for travel within the lockdown period, a full refund shall be given by the airlines and said amount shall be passed on immediately by the agent to the passengers, wherever such tickets are booked through agents. “Relief should be granted to everyone whose flights had been cancelled due to the lockdown due to the COVID-19 induced pandemic,” Hegde argued. I had booked tickets on Air India from Mumbai to Dubai for my family with points. For all other cases, the airlines shall make all endeavours to refund the collected amount within 15 days. --Passengers who booked tickets during lockdown for travel during lockdown passengers covered under this category shall be entitled to an immediate refund of the fare by the airline as the airlines were not supposed to book such tickets. The response I received from Vistara today, 5 Oct: This is to inform you that we have reviewed your request. Your PNR has been automatically extended till 31-Dec-20 and remains valid in our system. SC bench is expected to take a stand on the Centre’s affidavit tomorrow (Wednesday) and pass orders. -- Created at 07/09/2020, 24 Replies - Dost and Dimes -- India's Fastest growing Online Shopping Community to find Hottest deals, Coupon codes and Freebies. SHELL Energy has been forced to pay £390,000 in refunds and compensation to thousands of households for overcharging on bills after the price cap kicked in. New Delhi: Approving fresh DGCA rules in toto, the Supreme Court on Thursday directed all airlines to give refund or credit shell option till March 31, 2021, to passengers of all flights including international which were cancelled on account of lockdown imposed to curb the spread of coronavirus pandemic. --Passengers who had booked their tickets through a travel agent (including OTA) for the domestic airline for domestic travel. Here is how the DGCA indicted passenger refunds will be processed (or not). If the tickets have been booked during the lockdown period for travel within the lockdown period, in all such cases full refund shall be given by the airlines immediately (this is being mandated vide MoCA’s OM dated 16th April. On such refund, the amount shall be passed on immediately by the agent to the passengers. I’ve edited it for repetitiveness, but you can read it in the full document. The Centre and DGCA also clarified that following categories of passengers are proposed to be covered under the formulation: - Passengers who had booked their tickets directly from the domestic airline for domestic travel. The travel agents shall be entitled to their usual fees/service charges/commission. - Credit shell refund to account Open Avninder singh sidhu filed this complaint against Make My Trip on Oct 26, 2020. Get the IndiGo app. See our Privacy Policy, 100,000 Membership Rewards / INR 45,000 Taj Vouchers on signup; 10,000 Bonus MR on minimum spend, Free to Signup; 1000 Membership Rewards bonus monthly on 4 txns of INR 1,000; Bonus 2,000 MR and INR 500 Amazon Voucher, 10,000 PremierMiles on Signup; INR 1,000 Amazon voucher on INR 5,000 spend. If the tickets have been booked during the lockdown period through a travel agent for travel within the lockdown period, in all such cases full refund shall be given by the airlines immediately. also read Thereafter the value of the credit shell shall be enhanced by 0.75% of the face value per month up to 31st March 2021. Also the company informed that Journey under PNR EP117E is complete, which is incorrect as per the tickets enclosed. The matter is listed tomorrow in the Supreme Court for final disposal”, said Jose Abraham, advocate for NGO Pravasi Legal Cell, key petitioner in the top court who argued that passengers who did not intend to avail of the Credit Shell within the stipulated period and should be given a full refund. SC had earlier directed the DGCA to file an additional affidavit by tomorrow giving more clarifications regarding the refund of tickets booked for flights which were cancelled on account of lockdown imposed to curb the spread of coronavirus pandemic. --International travel passengers who had booked their ticket on an Indian carrier and the booking is ex-India. But had apparently said that it applied to domestic and international tickets booked between March 25 and May 3 this year and will have to be refunded immediately. Air India refund/credit shell at Others. If you pay by monthly Direct Debit, it’s likely that your account will go from a credit to a debit balance throughout the … In all other cases, the airlines shall make all endeavours to refund the collected amount to the passenger within 15 days from today. Senior Advocate Aryama Sundaram, appearing for Air Passengers Association of India, submitted that he is largely agreeable with the proposal of the Ministry of Civil Aviation. Please call the Vistara Customer Service Center at +91 9289228888 or send us an email at custrelations@airvistara.com.

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